Delivery and Returns

Order Value Ireland UK & Channel Islands Europe World
Order Total up to €500 (2nd class only) €13.50 €6.50 €13.50 €32.50
Order Total over €500 FREE FREE FREE FREE

PLEASE NOTE: EXPECTED DELIVERY FOR 2ND CLASS POST WILL BE IN 3 WORKING DAYS AND FIRST CLASS WILL BE EXPECTED IN 2 WORKING DAYS.

NEXT DAY delivery can be arranged. Please contact customer services for details.

ORDERING FROM OVERSEAS
We welcome orders from overseas. Please add the appropriate delivery charge shown above.

Tax free prices are available on orders sent to non-EC destinations. At the point of ordering, all customers are asked to select the international region for delivery and tax adjustments are made automatically by the order forms.

Local import duties may be payable on receipt. You may order online or telephone or fax your order to us:

Unit 3, Centrum Park,
Tewkesbury Road,
Cheltenham
GL51 9FD
United Kingdom

Refunds and Exchanges

If you are not completely satisfied, you must inform us in writing of your intention to cancel the order within 14 days and you have a further 14 days to return the goods. Upon receipt of the goods we will refund the purchase price or exchange any item returned (in good condition). We advise you to obtain a receipt of postage as proof of return. Please indicate on the returns form if you would prefer an exchange or refund, along with the reason for return.